Total TechClub
White-glove home technology coverage for discerning homeowners. We keep your WiFi, TVs, sound, cameras, and smart devices running perfectly—without you lifting a finger.
😤Without the Club
- ✗Waiting days for tech support to return your call
- ✗Wrestling with confusing remotes and apps
- ✗WiFi dropping out during important video calls
- ✗Your weekend entertainment plans ruined by tech failures
- ✗Paying premium prices for rushed emergency service
😌With Total Tech Club
- ✓Same-day or next-day priority scheduling
- ✓One number to call for all your home tech needs
- ✓Proactive maintenance prevents problems before they happen
- ✓Everything works perfectly when you need it most
- ✓Predictable monthly cost with member-only discounts
How It Works
Three simple steps to complete peace of mind with your home technology
Free Luxury Home Tech Audit
Our certified technician visits your home to map your technology, check all equipment, and create a personalized optimization plan. Available in-home or with virtual pre-visit consultation.
White-Glove Setup & Stabilize
We optimize your WiFi coverage, update all firmware, clearly label inputs and controls, organize cables, and ensure everything works seamlessly together.
Ongoing Peace of Mind
Enjoy priority support through your dedicated hotline, seasonal check-ins, and optional proactive monitoring that catches issues before they affect you.
Choose Your Level of Coverage
Select the membership that matches your lifestyle and technology needs
Silver
Essential Support
Billed monthly • Cancel anytime
- Dedicated Phone Support
- Priority Scheduling
- Member Pricing on Parts & Labor
- Annual in-person system evaluation for recommendations
- Total Tech Club app access
- Dedicated hardware guides
- AI chatbot for instant support
💳 Secure payment • 🔒 No commitment • ⚡ Instant activation
Gold
Peace of Mind
Billed monthly • Cancel anytime
- Everything in Silver
- One Monthly 1-Hour Visit
- Next-day scheduling guarantee
- Annual system tune up
- Loyalty Credits (earn credits monthly toward upgrades/repairs)
- Seasonal Prep & Reminders
💳 Secure payment • 🔒 No commitment • ⚡ Instant activation
Platinum
Full Concierge
Billed monthly • Cancel anytime
- Everything in Gold
- Additional Monthly 1-Hour Visit (2 Total)
- After-hours / weekend priority access
- 3 Holiday or Sports Season Tune Ups
- 2-Year Warranty on all Parts and Labor
- Quarterly 1-Hour Phone Call Consult with Nash
- Dedicated account manager/tech concierge
- Same-day emergency response guarantee
- "Never wait in line" - top of list every time
- Annual System Upgrade Report
💳 Secure payment • 🔒 No commitment • ⚡ Instant activation
All memberships include fair-use policies. Service area: Asheville & Western North Carolina. Monthly billing available.
What's Included
Comprehensive coverage for all your home technology needs
Priority Service
Same-day or next-day scheduling, dedicated hotline, after-hours emergency response
Tech Health Checks
WiFi optimization, TV/sound/smart device checks, firmware updates, battery replacements
Written Reports
Detailed status reports after every visit with recommendations and preventive measures
Remote Support
Unlimited phone and video troubleshooting with screen sharing capabilities
White-Glove Services
TV mounting adjustments, equipment relocations, cable management, system optimization
Member Benefits
Exclusive discounts, referral credits, upgrade consultation, and concierge purchasing
Seasonal Care & Second-Home Support
We prepare your technology for the holidays, summer gatherings, and vacation home seasons. Remote access setup and monitoring ensure your second home technology is always ready when you arrive.
What Our Members Say
"After 30 years of struggling with our home theater, Total Tech Club made everything work perfectly. Their technician was incredibly patient and explained everything clearly."
Margaret & Robert H.
Biltmore Forest
"The peace of mind is worth every penny. When our WiFi went down during a family video call, they had us back online within two hours on a Sunday."
Susan M.
Historic Montford
"Their seasonal checkups caught a security camera issue before it became a problem. The proactive approach gives us tremendous confidence."
James & Linda K.
Grove Park
Our Guarantees to You
Never-Worry Guarantee
If you're not calmer about your home tech in 30 days, we'll make it right or refund your first month.
Same-Day or We Credit You
Members receive priority same-day service, or we credit your account $50 for any delay.
Frequently Asked Questions
Everything you need to know about our white-glove technology services
Book Your Free Luxury Home Tech Audit
Let us assess your current setup and create a personalized plan for perfect home technology
Ready to End Your Tech Frustrations?
Join hundreds of Western NC homeowners who sleep better knowing their technology is in expert hands.